Terms and conditions

company
company CD-TIME s.r.o. with registered office at Rybná 716/24, 110 00 Prague 1, Czech Republic
ID No.: 24390313
VAT No.: CZ24390313
registered in the Commercial Register kept by the Municipal Court in Prague, Section C, Insert 37313 (hereinafter referred to as “Seller”)

(hereinafter referred to as “Seller”)

1. INTRODUCTORY PROVISIONS

1.1. These
general terms and conditions (hereinafter referred to as "terms and conditions") of the Seller
regulate the mutual rights and obligations of the contracting parties arising in connection with
or on the basis of a purchase agreement (hereinafter referred to as "purchase agreement") concluded
between the Seller and another natural person (hereinafter referred to as "Buyer")
through the Seller's online store. The online store is
operated by the Seller on a website located at the internet
address www.Chronoforte.sk (hereinafter referred to as "website"), via the website
interface (hereinafter referred to as "web store interface").



1.2. All contractual relationships are governed by the legal order of the Slovak Republic. If
the Buyer is a consumer, relationships not regulated by these terms and conditions are governed by Act No. 40/1964 Coll. - Civil Code, Act No. 108/2000
Coll. – On Consumer Protection in Door-to-Door and Mail Order Sales, and
Act No. 209/2007 Coll. On Consumer Protection. If the Buyer is not a
consumer, relationships not regulated by these terms and conditions are governed by Act
No. 513/1991 Coll. – Commercial Code. All cited legal regulations are understood
in their latest wording.

1.3. A consumer
is a natural person or legal entity who purchases products or uses
services for personal use or for the needs of their household members (when
concluding and fulfilling the contract, they are not acting within the scope of their commercial activity or other
business activity).

1.4. A buyer who is not a consumer is an entrepreneur who buys products
or uses services for the purpose of their business. This buyer is governed by
the terms and conditions to the extent that they apply to them, and by the Commercial
Code.



2. User
account

2.1.
  Based on the buyer's registration carried out on the seller's website,
the buyer can access their user
interface. From their user interface, the buyer can place
orders for goods (hereinafter referred to as "user account"). 

The buyer can also place orders for goods without
registration directly from the web store interface.

2.2. When registering on the website and
when ordering goods, the buyer is obliged to provide all information
correctly and truthfully. The buyer is obliged to update the information provided in the user account in case of any
change. The information provided by the buyer in the user account
and when ordering goods is considered correct by the seller.

2.3. Access to the user account is
secured by a username and password. The buyer is obliged to maintain
confidentiality regarding the information necessary to access their user
account.

2.4. The buyer is not authorized
to allow third parties to use the user account.

2.5. The seller may cancel
the user account, especially if the buyer has not used their user account
for more than 2 years, or if the buyer violates their obligations
under the purchase agreement (including the terms and conditions), or if the seller
changes the technology to one incompatible with the previous system.

2.6. The buyer acknowledges that
the user account may not be continuously available, especially with regard to
the necessary maintenance of the seller's hardware and software, or
the necessary maintenance of third-party hardware and software.

2.7. The seller does not guarantee the
functionality of the customer account, and reserves the right to change the functionality of the
user account without prior notice.

3. PURCHASE AGREEMENT / CONCLUSION
OF PURCHASE AGREEMENT

3.1. The contractual relationship
between the seller and the buyer is defined by the relevant legal regulations and
the purchase agreement (which also includes these terms and conditions).

3.2. All presentation of goods placed on the web
interface of the store is of an informative nature and the seller is not obliged
to conclude a purchase agreement regarding these goods. The provision of § 1732 par. 2
of the Civil Code shall not apply.

3.3. The web store interface
contains information about the goods. The prices of the goods are stated including value added tax
and all related fees. The prices of the goods remain valid
as long as they are displayed on the web store interface. This
provision does not limit the seller's ability to conclude a purchase agreement at
individually agreed

 3.4.
 To order goods, the buyer fills out the order form on the web
interface of the store. The order form mainly contains information about the buyer, a list of ordered goods from
the store's offer, and the total price of the order. The validity of an electronic
order is conditional on the truthful and complete filling in of all data and particulars
required by the system during registration or when placing the order:

a/ data on the ordered goods

b/ data on the method of payment of the purchase price of the goods,

c/ data on the requested method of delivery of the ordered goods;

d/ information on costs associated with the delivery of the goods

(hereinafter collectively referred to as "order").

3.5. The buyer sends the order to the seller. The validity of the order is conditional on the truthful and complete filling in of all data and particulars required by the system during registration or when placing the order.

3.6. Immediately upon receipt of the order,
the Seller shall confirm this receipt to the Buyer by electronic mail, to the Buyer's electronic mail address
specified in the user account or in the order
(hereinafter referred to as "Buyer's electronic address").

3.7. The seller is always entitled, depending on the nature of the order (quantity of goods, amount of purchase price, estimated shipping costs), to ask the buyer for additional confirmation of the order (e.g., in writing or by phone).

3.8. The contractual relationship between the seller and the buyer arises upon delivery of the order acceptance, which is sent by the seller to the buyer by email, to the buyer's email address.

3.9. The buyer agrees to the use of remote communication means when concluding the purchase agreement. The costs incurred by the buyer when using remote communication means in connection with the conclusion of the purchase agreement (costs for internet connection, costs for telephone calls) are borne by the buyer, and these costs do not differ from the basic rate.

3.10 The Seller reserves the right to cancel an order for goods to which more than one discount coupon has been applied.

3.11. If the
buyer is a consumer, it applies that if the seller does not fulfill the purchase agreement
because the ordered goods cannot be delivered, the seller is obliged to inform the consumer
without delay and to return the price paid for the goods within 15 days, unless the seller
and the consumer agree on substitute performance.

4. Price
of goods and payment terms

4.1. The purchase price
of the goods will be agreed upon in each purchase agreement, with the understanding that the amount of such purchase price
will correspond to the purchase price of the respective goods listed in the online
store at the time of the buyer's order submission. The seller is entitled to unilaterally change the prices
of goods, provided that such a change will not affect an already concluded purchase agreement.

4.2. The method of payment of the purchase price will be agreed in the purchase agreement, based on the buyer's choice made in their order, where the buyer has the option of payment:

a) cash on delivery – the purchase price will be paid by the buyer in cash (or by card to the delivery partner) upon receipt of the shipment, to the delivery partner authorized to deliver the goods

b) bank transfer

c) at least one of the other online payment methods, subject to current availability.

4.3.
  Together with the purchase price, the buyer is obliged to pay the seller
the costs associated with packaging and delivery of the goods in the agreed amount. Unless
expressly stated otherwise, the purchase price also includes the costs associated with
the delivery of the goods.

4.4. In the case of cash payment or cash on delivery, the purchase price is due upon receipt of the goods. In the case of cashless payment, the purchase price is due within 5 working days from the conclusion of the purchase agreement.

4.5. In the case of cashless payment,
the buyer is obliged to pay the purchase price of the goods together with the variable
symbol of payment. In the case of cashless payment, the buyer's obligation
to pay the purchase price is fulfilled at the moment the relevant amount is credited to the seller's account.

4.6. The seller is entitled, especially
in the event that the buyer does not additionally confirm the order
(Art. 3.6), to demand payment of the entire purchase price even before the goods are sent
to the buyer. The provision of § 2119 par. 1 of the Civil Code shall not apply.

4.7. Any discounts on the price of goods
provided by the seller to the buyer cannot be combined.

4.8. If customary in business relations or if so stipulated by generally binding legal regulations, the Seller shall issue a tax document - invoice to the Buyer regarding payments made on the basis of the purchase agreement. The Seller is not a VAT payer. The tax document - invoice shall be attached to the dispatched goods or sent in electronic form to the Buyer's electronic address.

     4.9. Payment of the purchase price is
a condition for handing over the goods.

5. DELIVERY CONDITIONS

5.1. The goods will
be delivered to the buyer by the transport partner chosen by the buyer
in their order. The shipment will contain the ordered goods, a sales
receipt, warranty card and instructions.

The buyer agrees
that the seller may provide the selected transport partner with information
concerning the buyer, to the extent necessary for the proper delivery of the goods.



5.2. If, according to the purchase agreement, the seller is obliged to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take over the goods upon delivery. If the buyer does not take over the goods upon delivery, the seller is entitled to compensation for shipping costs and incurred fees in the total lump sum of EUR 8 (in words: eight euros), and in addition, the seller is entitled to withdraw from the purchase agreement. If the buyer does not take over the goods upon delivery, the seller is further entitled to include them on his list of unreliable buyers (hereinafter referred to as "blacklist"), and all persons listed on the seller's blacklist are obliged to pay for the ordered goods before they are dispatched in the event of a subsequent purchase.



5.3. In the event that, due to reasons on the part of the buyer, it is necessary to deliver the goods repeatedly or in a different way than stated in the order, the buyer is obliged to pay the costs associated with repeated delivery of the goods, or the costs associated with a different method of delivery.

5.4. When
taking over the goods from the carrier, the buyer is obliged to check the integrity of
the packaging of the goods and, in the event of any defects, immediately notify
the carrier. In the event of finding a breach of the packaging indicating unauthorized
entry into the shipment, the buyer does not have to accept the shipment from the carrier. Later
complaints will not be taken into account.

6. ACQUISITION OF OWNERSHIP, TRANSFER OF RISK OF DAMAGE

6.1. The buyer acquires ownership
of the goods upon payment of the entire purchase price of the goods.

6.2. Ownership of the goods, which constitutes the delivery,
passes to the buyer upon acceptance of the goods by the buyer at the place of delivery specified by them (i.e., agreed in the purchase agreement according to the buyer's order).

6.3. The risk of damage to the goods, which form the delivery,
passes to the buyer simultaneously with the acquisition of ownership.

7. LIABILITY FOR DEFECTS, COMPLAINTS, WARRANTY

7.1. The delivered goods shall have the qualitative properties
agreed in the purchase agreement, stipulated by the relevant legal regulations and standards,
or usual properties.

7.2. The provisions
stated in Art. 7.1. of the terms and conditions shall not apply to goods sold at
a lower price for a defect for which a lower price was agreed, to wear and tear
of the goods caused by their usual use, to used goods for a defect
corresponding to the degree of use or wear and tear that the goods had when taken over
by the buyer, or if it results from the nature of the goods.

7.3. The seller provides the buyer with a quality warranty for the delivered goods for a period of 24 months. The warranty period begins on the day the buyer takes over the goods.

7.4. The buyer's claims
arising from defects in the goods (including the method of resolving the complaint) are governed by
the relevant generally binding regulations that govern the relationship between
the seller and the buyer under the purchase agreement (if the buyer is a consumer, then
mainly the Civil Code and the Consumer Protection Act; if the buyer is not
a consumer, then the Commercial Code).

7.5. More detailed
conditions for liability for defects in delivered goods, as well as the method of lodging
a complaint, complaint periods, the buyer's claims arising from defects in the goods, are regulated in detail
in the seller's complaint policy (hereinafter also referred to as "complaint policy"). This complaint policy also details the claims of a buyer who is a consumer, arising from defects in the goods. By concluding the purchase agreement, the buyer expressly confirms that they have familiarized themselves in detail with this complaint policy before concluding the purchase agreement. The buyer was sufficiently informed of this complaint policy before concluding the purchase agreement and had the opportunity to familiarize themselves with its full wording.

7.6. The seller
is not liable for defects in the goods arising after the transfer of the risk of damage to the item
without the fault of the seller, for defects caused by mechanical damage, normal
wear and tear, or as a result of improper handling, storage, use,
as well as for defects caused by the buyer or a third party.

8. Withdrawal from the purchase
agreement

8.1. The buyer acknowledges that
pursuant to the provisions of § 1837 of the Civil Code, it is not possible, among other things, to withdraw from
a purchase agreement for the delivery of goods that have been modified according to the buyer's wishes
or for their person, from a purchase agreement for the delivery of goods that are perishable,
as well as goods that have been irreversibly mixed with other goods after delivery, from
a purchase agreement for the delivery of goods in sealed packaging that the consumer has removed from the packaging
and cannot be returned for hygiene reasons, and from a purchase agreement for
the delivery of audio or video recordings or computer programs if their original packaging has been damaged.

8.2. If it is not a case referred to in Art. 8.1.
or another case where it is not possible to withdraw from the purchase agreement, the buyer has the right to withdraw from the purchase agreement in accordance with the provisions of § 1829 par. 1 of the Civil Code,
within fourteen (14) days of receiving the goods.

8.3. The withdrawal from the purchase agreement must be sent to the seller within the deadlines specified in Article 8.2. For withdrawal from the purchase agreement, the buyer may use the sample form available for download HERE. The buyer may send the withdrawal from the purchase agreement, among other things, to the seller's registered office address or to the seller's electronic mail address info@hodinkyvostok.sk.

8.4. In the event of withdrawal from the purchase agreement
pursuant to Art. 8.2. of the terms and conditions, the purchase agreement is
cancelled from the beginning. The goods must be returned to the seller within
fourteen (14) days from the date of sending the withdrawal from the agreement to the seller. If
the buyer withdraws from the purchase agreement, the buyer bears the costs of returning the goods
to the seller, even if the goods cannot be returned by mail due to their nature.

8.5. In the event of withdrawal from the contract pursuant to
Art. 8.2. of the terms and conditions, the seller shall return the funds received from
the buyer within fourteen (14) days from the buyer's withdrawal from the purchase contract. In
the event of payment for goods on delivery, the funds will be returned to
a bank account; in other cases, they will be returned in the same way as they were
received by the seller from the buyer. If the buyer withdraws from the purchase contract,
the seller is not obliged to return the received funds to the buyer before
the buyer returns the goods to him.

8.6. The seller is entitled to unilaterally set off any claim for damages incurred on the goods against the buyer's claim for a refund of the purchase price.

8.7. In cases where the buyer has the right to withdraw from the purchase agreement in accordance with the provisions of § 1829 par. 1 of the Civil Code, the seller is also entitled to withdraw from the purchase agreement at any time, up until the buyer takes over the goods. In such a case, the seller shall return the purchase price to the buyer without undue delay, to the account specified by the buyer in the case of payment on delivery. In the case of advance payment, the seller shall return the purchase price in the same manner as it was received, or to the buyer's bank account, with the choice being at the seller's discretion.

8.8. If a gift is provided to the buyer together with the goods, the gift agreement between the seller and the buyer is concluded with a resolutory condition that if the buyer withdraws from the purchase agreement, the gift agreement for such gift loses its effect and the buyer is obliged to return the provided gift to the seller together with the goods.

9. PERSONAL DATA PROTECTION

9.1. By the buyer/visitor
of the web store interface (hereinafter referred to as "buyer/visitor") browsing
the seller's web store interface, contacting the seller
through social media, or otherwise providing their data to the seller (including participation in competitions or visiting events published on
the web store interface), such person confirms that they have read the provisions
of these terms and conditions regarding privacy protection.

9.2. The seller is the operator of personal data about the buyer
and data about visitors to the web store interface.

DATA COLLECTION

9.3. We obtain data about the buyer exclusively from the buyer. The seller does not obtain any data about the buyer from other external sources, with the exception of data provided from participation in visiting the web store interface.

9.4. Personal data that the buyer/visitor provides to the seller may include:

9.4.1. buyer's personal data: name, surname; email address; phone number; bank account information; gender; data provided in correspondence; updates to data that have been provided to the seller;

9.4.2. data about visitors to the store's web interface, including IP address; username; payment details; order history; domain name and country sending data requests; browser type and version; browser plugin types and versions; operating system and platform; visit data, including URL addresses of pages leading to the store's web interface, through the store's web interface or from the store's web interface (including date and time), time and duration of visits to specific pages, data on interaction with the page (e.g., browsing, clicks, and mouse pointer locations), methods of leaving the page, traffic data, location data, and other data provided when requesting additional services or downloads;

9.4.3. data about goods provided by the seller to the buyer: data necessary for providing goods (including data from account opening forms, order details, order history, payment data, delivery addresses, delivery requirements and restrictions, business references, and tax information); data for customer services and data for customer relationship management and marketing;

9.4.4. if the buyer uses social media to contact the seller or to find out information about the seller's goods, data from the social media profile (including preferences and communication with the seller on Facebook, Instagram) and data that the buyer/visitor publishes on the seller's profile, which are related to the seller's business;

USE OF DATA

9.5. The seller collects, uses, and stores the personal data listed above for the following reasons:

9.5.1 If a visitor/buyer visits the store's web interface:

a) to enable access and use of the store's web interface;

b) to provide technical support;

c) to provide information and services requested by the buyer/visitor from the seller;

d) to ensure the security of the provided services and the store's web interface;

e) to store information about visitor/buyer preferences to customize the store's web interface to individual interests;

f) to recognize the visitor of the store's web interface upon re-access;

g) to process orders for goods or services;

h) to improve and maintain the store's web interface and to compile statistics on traffic to the store's web interface.

This information will be anonymized as much as possible, and the specific person of the buyer/visitor will not be identifiable from the collected data. This information will be stored for a maximum of 30 days.

9.5.2. If the seller provides goods or services to the buyer:

a) for the purpose of providing the ordered goods or service (including the possibility to confirm and process orders, for managing customer accounts, taxes and expenses, for invoicing and debt collection purposes);

b) to resolve questions or problems that arise with the sold goods or provided services, including any questions the buyer may have about how their personal data is collected, stored, and used, or requests for copies of data that the seller holds about the buyer.

c) only if the buyer has given consent for the seller's marketing purposes, in the form of emails providing information about the seller's products and services and promotional communications.

The data specified in points 9.5.1 and 9.5.2 will be stored by the Seller for a general archiving period of 5 years.

9.5.3. For the purpose of complying with all procedures, laws, and regulations applicable to the seller.

9.5.4. For the purpose of exercising or defending the seller's legal rights.

LEGAL BASIS FOR THE USE OF PERSONAL DATA

9.6. The legal basis for the use of personal data described in this privacy policy is as follows:

a) the use of personal data is necessary for the seller to fulfill its obligations arising from any contract with the buyer (e.g., to process an order, to comply with the terms of use of the store's web interface;

b) the use of personal data is necessary to comply with the seller's legal obligations (e.g., providing data to the tax office);

c) if neither option (a) nor (b) applies, the use of personal data is necessary for the seller's legitimate interests (e.g., operating the store's web interface; providing goods and services to the buyer, making and receiving payments).

9.7. Special categories of personal data may only be used by the seller if the buyer has given their consent (which can be revoked at any time, as described below).

9.8. In the future, other uses of personal data may be subject to the buyer's consent (which can be revoked at any time, as described below).

COOKIES

9.10. Some pages on the store's web interface use cookies, which are small files placed in the internet browser when a visitor/buyer visits the store's web interface. Cookies are used to offer better customized options in the future by recognizing and remembering the visitor's specific browsing preferences.

9.11. If cookies are used on the store's web interface, the visitor/buyer can block them at any time. This can be done by activating a browser setting that allows refusing the setting of all or some cookies. However, if the visitor/buyer uses browser settings that block all cookies (including necessary cookies), they may not be able to access all or parts of the store's web interface or use all or some of the functions provided through the store's web interface.

RIGHTS OF PERSONS WHOSE PERSONAL DATA IS PROCESSED

9.14. In connection with personal data, every person whose data is processed has certain rights.

Every person has the right to request:

a) access to personal data processed about them by the seller;

b) updating any of their personal data that is not current or correct;

c) the deletion of personal data held about them by the seller;

d) restriction of the processing of their personal data;

e) prevention of processing their personal data for direct marketing purposes;

f) a copy of the personal data held about them by the seller;

g) to raise reasonable objections to the use of their personal data by the seller.

9.15. The seller will review all the above requests and respond to them within a reasonable time (but always within the legally prescribed deadlines at the latest).

9.16. However, the seller notes that certain personal data may be excluded from the stated requests under certain circumstances. If such an exclusion occurs, the seller will communicate this fact in response to the received request. Before the seller responds to requests, they may ask the applicant to provide information necessary to verify their identity.

SECURITY

9.17. The seller pays great attention to protecting personal data from loss, misuse, disclosure, alteration, unauthorized access, unavailability, and destruction, and takes all reasonable preventative measures to protect the confidentiality of personal data, including appropriate organizational and technical measures. Organizational measures include control mechanisms limiting physical access to the seller's administrative premises, employee training, and locking physical files in filing cabinets. Technical measures include the use of encryption, passwords for accessing the seller's systems, and the use of antivirus software.

9.18. When providing personal data, personal data may be transmitted via the internet. Although the seller makes every effort to protect the personal data provided to them by the buyer, the transmission of information via the internet is not completely secure. Therefore, the buyer acknowledges and accepts that the seller cannot guarantee the security of personal data transmitted to the seller's web interface, and that such transmission is at their own risk. As soon as the seller obtains personal data, they will use strict procedures and security features to prevent unauthorized access to this data.

9.19. If the seller has assigned a password to the buyer/visitor, or if the buyer has chosen one, which allows them access to the customer account, such person is responsible for keeping this password confidential.

9.20. The store's web interface and social media pages may occasionally contain links to websites operated by third parties, including partner networks and companies in the seller's group. The seller warns that these privacy provisions apply only to personal data collected by the seller through the store's web interface and social media pages, and that they cannot be held responsible for personal data collected and stored by third parties. Third-party websites have their own privacy policies, and the person accessing them should familiarize themselves with them before submitting any personal data to these websites.

10. SELLER'S CONTACT DETAILS
CD-TIME s.r.o.

Address: Rybná 716/24, 110 00 Prague 1, Czech Republic

Contact phone: +421 911 665 423

Email: info@chronoforte.com

Web: www.Chronoforte.sk

11. FINAL PROVISIONS

11.1. If the relationship established by the purchase agreement contains an international (foreign) element, then the parties agree that the relationship is governed by Slovak legal norms. This does not affect consumer rights arising from generally binding legal regulations.

11.2. If any provision of the business terms and conditions is or becomes invalid or ineffective, an invalid provision will be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions.

11.3. Relationships and any disputes arising from the contract will be resolved exclusively according to the law of the Slovak Republic and will be resolved by the competent courts of the Slovak Republic.

11.4 The supervisory authority is the Slovak Trade Inspection (SOI), SOI Inspectorate for the Banská Bystrica Region, Dolná 179/46, 974 01 Banská Bystrica.

11.6. These General Terms and Conditions, including their parts, are valid and effective from 01.11.2024 and are available at the seller's registered office and premises or electronically at www.Chronoforte.sk.

11.7. For a specific purchase agreement, these terms and conditions are valid in the wording effective on the date of conclusion of the purchase agreement.

In Prague, on 03.06.2026